Learn more about why sales excites Chris Smith and how his passion extends to helping others learn how to have sales conversations with customers.
Many leaders are instinctive storytellers. Learn how narratives can drive change, engage colleagues, and create a shared understanding of the change process.
When introducing change, you may need more than just the written or verbal word to help people engage with your plan. And that’s where you can leverage the power of visual communication.
Drawing from our extensive experience in guiding businesses through transformation, we’ve crafted this article to address two critical aspects of change management.
We’ve heard many reasons why organisations say they can’t implement change or make it stick. And it’s because change is tough. It’s uncomfortable pushing ourselves and our people out of our comfort zones, and this leads to many barriers to implementing change successfully.
One of the things that always surprises me in our work in complex sales is the response to this question – ‘have you ever been taught a commercial questioning tool?’
Are you REALLY listening to your clients, or just waiting to speak? After all, you are going to be valued as an adviser for your knowledge and expertise in your specialist area of complex sales, aren’t you? Yes…but no!
Why Key Account Management (KAM) should play an active role in your B2B strategy. Sharing best practice and how KAM can be incorporated in an actionable and long-term way.
A white paper with the 10 essential components for key account management. See where KAM goes wrong and how to avoid making the same mistakes.
INSIGHTS – REFLECTIONS Reflections intro words … Welcome to Reflections, a collection of items designed to provide you with musings on various topics, from personal anecdotes to informative articles. We have carefully curated and compiled these ramblings so whether you’re looking for inspiration, knowledge, or a simple read, we are confident that you will find…
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